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II. Conference Design
Nearly six hundred participants from thirty-three states and three countries
attended the conference, which consisted of the two-and-a-half-day main
conference (October 1214, 2000) and an optional, one-day preconference
held on Wednesday, October 11, 2000. The preconference featured three-
and six-hour intensive skills-building training sessions. A total of 11
workshops were team-taught by twenty-seven experts from around the country.
Preconference workshop topics included medical interpretation, cultural
competence training, organizational assessment, cultural competence curriculum
development, and advocacy and policy development for culturally diverse
populations.
One hundred fourteen speakers and panelists presented at the main conference,
which included plenary sessions and in-depth workshops on each of four
major themes:
- The needs of diverse communities and health care providers under
one mission
- Cultural competence and the clinical encounter: service delivery and
training implications for health organizations and health professionals
- Designing culturally competent health systems and programs
- Trends in policy development to assure access to quality health care
for culturally diverse communities
Conference content targeted the information needs of beginner and expert
audiences concerned with culturally competent health care, including health
care managers and staff, from community-based clinics to managed care
systems, health professionals in practice and education, consumers and
representatives from diverse communities, and individuals concerned with
financing, quality improvement, policy, and research.
The design of the conference featured varied formats for sessions to
allow ample time for information sharing and audience interaction. Plenary
sessions highlighted national leaders speaking on the latest trends, practices,
and policies. Workshops were lengthened to one hour and forty-five minutes
(they were one hour and thirty minutes in 1998) and offered twenty-minute
presentations by two or three panelists, who addressed a specific cultural
competence implementation or policy challenge from their own experience.
A moderator facilitated discussion and problem-solving or strategy-devising
with the audience members, who were encouraged to comment on their related
experiences, ask questions, and dialogue with the presenters and other
participants. A handful of the workshops were designed with the traditional
twenty-minute presentation format in a larger lecture hall on topics that
lent themselves to reporting or information sharing on new research, policy
updates, and overviews of cultural competence issues for newcomers to
the issue.
Four "Roundtable" discussions were also added to the 2000 agenda.
These sessions, held at the end of the day, were informal, moderated roundtable
discussions on emerging efforts related to quality health care for culturally
diverse populations, with launch questions or challenge topics to prompt
dialogue and information sharing. Finally, the conference included a large
resource center that featured invited poster presentations and exhibits
to facilitate information sharing beyond the formal conference sessions.
Poster and exhibit presenters were available throughout the day for informal
discussion with visitors, and tables and chairs were available for people
to sit and network. There were twenty poster presentations and seventeen
exhibits in the Resource Center, which operated on Thursday and Friday.
Please refer to the conference agenda (reprinted in the beginning of this
document) for a full listing of session topics, titles, and presenters.
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