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Second National Conference on
Quality Health Care for Culturally Diverse Populations:
Strategy and Action for Communities, Providers, and a Changing Health System

October 11-14, 2000
 
CONFERENCE AGENDA

SUPPORTERS

EXHIBITORS

PROCEEDINGS

2002 CONFERENCE

2000 CONFERENCE

1998 CONFERENCE

CONFERENCE HOME PAGE

II. Conference Design

Nearly six hundred participants from thirty-three states and three countries attended the conference, which consisted of the two-and-a-half-day main conference (October 12—14, 2000) and an optional, one-day preconference held on Wednesday, October 11, 2000. The preconference featured three- and six-hour intensive skills-building training sessions. A total of 11 workshops were team-taught by twenty-seven experts from around the country. Preconference workshop topics included medical interpretation, cultural competence training, organizational assessment, cultural competence curriculum development, and advocacy and policy development for culturally diverse populations.

One hundred fourteen speakers and panelists presented at the main conference, which included plenary sessions and in-depth workshops on each of four major themes:

  • The needs of diverse communities and health care providers under one mission
  • Cultural competence and the clinical encounter: service delivery and training implications for health organizations and health professionals
  • Designing culturally competent health systems and programs
  • Trends in policy development to assure access to quality health care for culturally diverse communities

Conference content targeted the information needs of beginner and expert audiences concerned with culturally competent health care, including health care managers and staff, from community-based clinics to managed care systems, health professionals in practice and education, consumers and representatives from diverse communities, and individuals concerned with financing, quality improvement, policy, and research.

The design of the conference featured varied formats for sessions to allow ample time for information sharing and audience interaction. Plenary sessions highlighted national leaders speaking on the latest trends, practices, and policies. Workshops were lengthened to one hour and forty-five minutes (they were one hour and thirty minutes in 1998) and offered twenty-minute presentations by two or three panelists, who addressed a specific cultural competence implementation or policy challenge from their own experience. A moderator facilitated discussion and problem-solving or strategy-devising with the audience members, who were encouraged to comment on their related experiences, ask questions, and dialogue with the presenters and other participants. A handful of the workshops were designed with the traditional twenty-minute presentation format in a larger lecture hall on topics that lent themselves to reporting or information sharing on new research, policy updates, and overviews of cultural competence issues for newcomers to the issue.

Four "Roundtable" discussions were also added to the 2000 agenda. These sessions, held at the end of the day, were informal, moderated roundtable discussions on emerging efforts related to quality health care for culturally diverse populations, with launch questions or challenge topics to prompt dialogue and information sharing. Finally, the conference included a large resource center that featured invited poster presentations and exhibits to facilitate information sharing beyond the formal conference sessions. Poster and exhibit presenters were available throughout the day for informal discussion with visitors, and tables and chairs were available for people to sit and network. There were twenty poster presentations and seventeen exhibits in the Resource Center, which operated on Thursday and Friday. Please refer to the conference agenda (reprinted in the beginning of this document) for a full listing of session topics, titles, and presenters.

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