Second National Conference on
Quality Health Care for Culturally Diverse Populations:
Strategy and Action for Communities, Providers, and a Changing Health System

II-B2: Using Cultural Competence For Workforce Growth And Development

Ira SenGupta, MA has developed and conducted over 300 hours of training in cross cultural issues for health care providers in the past year alone, and has trained Bridging the Gap, 40-hour training for medical interpreters, in a variety of settings, locally and nationally. A natural leader who began interpreting due to a need in the community, Ira became a professional interpreter and later went on to become co-founder of The Society of Medical Interpreters. She has also conducted two large scale needs assessments in the Seattle area: A Survey of Health Care Experiences of 22 Medically Underserved Communities in the Seattle Area, and A Survey of Interpreter Services Utilization in Eight Major Health Care Institutions in Seattle. Ira holds a BA and MA in English Literature and has trained as a cultural competency trainer under Terry Cross of the Northwest Indian Child Welfare Association.

Ira's research experience in cross-cultural issues and cultural competency in healthcare, and dynamic training and facilitation abilities have made her a key resource for cultural competency training and assessment in numerous healthcare settings. Ira brings to her workshops a genuine enthusiasm for the subject, a wealth of stories and information, and an energetic style.

Ira SenGupta, MA
Cultural Competency Training Manager
Cross Cultural Health Care Program
1200 12th Avenue South
Seattle, WA 98144
Phone: (206) 621-4661
Fax: (206) 326-2471
Email: training@pacmed.org

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