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Preconference Workshops
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Register
Online Now
for
The Fifth National Conference on
Quality
Health Care for Culturally Diverse Populations
October
17 - 20, 2006
Renaissance Seattle Hotel, Seattle, WA
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Preconference C Full Day Workshop
Workshop
C: Online Training on Cultural Competency: Experience the Office of
Minority Health cultural competency online modules
Specific title: Online Training on Cultural Competency: Experience the
Office of Minority Health cultural competency online modules, earn free
continuing education credits, and provide your feedback about this learning
mode
Description of session:
During the intensive session, participants will have an opportunity to
- Take two of the themes of the Office of Minority Health A Family Physician's
Practical Guide to Culturally Competent Care online training modules
on culturally competency,
- Discuss their experiences and learning as a group, and
- Provide feedback on the online training format.
A description of the curriculum of the themes follows:
Theme 1: Culturally Competent Care
- Module 1.1: Overview of Culturally Competent Care focuses on the rationale
for cultural competency, the benefits of cultural competency, and the
CLAS standards.
- Module 1.2: Cultural Competency Development defines cultural competency,
explains fact-centered and attitude/skill-centered approaches, and describes
frameworks for developing cultural competency.
- Module 1.3: Patient-Centered Care and Effective Communication defines
patient-centered care, explains the difference between disease and illness,
and presents models for effective physician-patient communication.
Theme 2: Language Access Services
- Module 2.1: Importance of Language Access Services discusses the importance
of language in cross-cultural health care, legal requirements and obligations
for health care providers in ensuring Language Access Services (LAS)
for their patients, and business and practice issues in providing LAS.
- Module 2.2: Models To Provide Language Access Services includes information
about types of LAS, including interpersonal communication, an overview
of interpretation, and written language and translated materials.
- Module 2.3: Working Effectively With an Interpreter discusses the
interpretation (triadic interview) process and provides guidance on
how physicians can work effectively with interpreters.
Free continuing education credits are available for physicians, nurse
practitioners, nurses, and pharmacists for completing the on-line modules.
Specific details about credits by discipline are available at https://cccm.thinkculturalhealth.org/GUIs/GUI_cme_info.asp.
Kathryn Bunt, MPH, is the Physician Office QI Director for Qualis
Health – the Medicare QIO in Washington and Idaho. In this role,
she leads a Center for Medicare & Medicaid Services (CMS) sponsored
initiative in Washington State to encourage health care providers to
take the Office of Minority Health on-line cultural competency modules.
Ms. Bunt previously coordinated the Medicare Beneficiary Grassroots
Rights and Protections Outreach Project for Vulnerable Populations in
which recommendations were developed for CMS for best practices in communicating
with Asians and Pacific Islanders in the Pacific Northwest, with American
Indians and Alaska Natives in the Pacific Northwest, and with the frail
aged 85 or older elderly in general. Ms. Bunt has also coordinated several
quality improvement initiatives related to providing culturally competent
outreach and delivery of services for mammography.
Ira SenGupta, MA, is the Cross Cultural Health Care Program's
Executive Director and past Director of Cultural Competency Programs.
She has developed and conducted over 3,000 hours of cultural competency
trainings nationally in the past year alone. She has led several community-based
research projects and was the principal investigator for the national
study of best practices for the CLAS (Culturally and Linguistically
Appropriate Services) standards for the Department of Health and Human
Services (HHS) Office of Minority Health. She has also served on the
National Committee for Cultural Competence and the Committee for the
Development of Cultural Competence Curriculum and Online Cultural Competency
Training Modules for Primary Care Physicians.
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